Where do you ship?LEANFIT&#xAE; currently ships to Canada and the U.S. (please visit <a href="%3Ca%20data-fr-linked=" id="isPasted">leanfit.com</a> if you are shipping to the U.S.). Shipping to other international destinations is currently unavailable.&#xA0;How long does shipping take? Orders should arrive withn 3 to 9 business days. Please note that your order will also need some time to be processed before it gets sent out for delivery. Once your order is shipped, we will email you a shipping confirmation and a tracking number link to follow. Alternatively, you can track your shipment from your account, just log in to view.How much is shipping?Shipping is free on any order subtotaling $50 or more! Expediated packages can be arranged for an additional fee. At checkout the option is yours!For orders subtotaling less than $50, there is a delivery charge that will automatically be calculated at checkout based on your location and the products in your cart.Summary of Shipping Costs &amp; Delivery Estimates:<div><table><tbody><tr><td>Shipping Method </td><td>Estimated Shipping Time </td><td>Costs </td><td>Region </td></tr><tr><td>Standard Shipping (orders $50 and over) </td><td>3-9 business days </td><td>Free </td><td>All provinces </td></tr><tr><td>Standard Shipping (orders under $50) </td><td>3-9 business days </td><td>Cost calculated at checkout </td><td>All provinces </td></tr><tr><td>Express Shipping </td><td>1-2 business days </td><td>Cost calculated at checkout </td><td>All provinces (excludes remote areas) </td></tr></tbody></table> </div>Do you ship to PO boxes?At this time we are unable to ship to PO Boxes, and your address must be residential and located in Canada.

Shipping

Return, refund &amp; exchange policyChanged your mind? No problem. If the products you purchased from leanfit.ca ar eunused and unopened, you may return them to us by mail within 30 days of delivery for a refund. Returns must be prepaid at your expense; Please note original shipping fees are non refundable.&#xA0; Important Update: Customers must contact LEANFIT before returning any items. This ensures we can process your return efficiently and avoud any delays. Returns send without &#xA0;prior communication may not be processed. LEANFIT does not offer exchanges. If you would like to purchase alternative products, you will need to place a new order. Items purchases from other retailers, or resellers and not directly from leanfit.ca are NOT eligable for a return, refund, or exchange through our website.&#xA0; &#xA0;How do I return an unopened item?&#xA0;Here is how you can return your items by mail: 1. Request a Return Merchandise Authorization (RMA) Code; Send us an email at info@leanfit.com with your order details (order number, name, e-mail and address), and the reason for your return. Our team will review your request and provide you with an RMA number and detailed return instructions.&#xA0; 2. Prepare Your Return Package:&#xA0; 1. Pack your unopened and unused items securly in a box to prevent damage during transit.&#xA0;2. Include a copy of your original invoice in the box inside.3. Clearly write your RMA issued number on the outside of the box. Packages without a RMA number may not be accepted. 3. Ship Your Return:&#xA0; Returns must be prepaid meaning the return shipping will be at your cost. Ship Your Package To:&#xA0;Attention: Consumer Inquiries (Returns)&#xA0; Clean Life Sciences, Inc.65 North Bend St.Coquitlam, BCCanadaV3K 6N9 LEANFIT&#xAE; monitors order and return activity by customers and if we feel like we are being taken advantage of and detect what we consider to be excessive or potentially fraudulent order and/or return activity from you, we will no longer accept your orders and reserve the right not to give you a refund. Can I return/exchange items if I don&apos;t like the taste?As flavour profiles vary for every individual, we arneot able to offer exchanges for a different flavour or product. Please feel free to check out our recipe page for delivious ways to enjoy your LEANFIT products. Please pass it on to friends or family who may appreciate it.. Share the LEANFIT&#xAE; love!&#xA0; Do you offer refunds?Once we receive your return, we will issue a refund within 10 days to your original method of payment. Can I return a sale item?Regular sale items can be returned at the expense of the customer. Final sale items will be noted as such on the product page, and are not eligible for returns, exchanges, or refunds.&#xA0; Shipping ErrorsSometimes accidents happen (no one is perfect) and we cherish the learning. If our products arrive damaged, incorrect, or we forgot something, please let us know by emailing us at <a href="mailto:&lt;a data-fr-linked=" id="isPasted">info@leanfit.com</a> so we can help make it right.

Returns & exchanges

Information about order changes and cancellations.

<h3 id="can-i-change-or-cancel-my-order">Can I change or cancel my order?</h3><span id="isPasted" style="color: rgb(0, 30, 107); font-family: &quot;Maven Pro&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Once your order is placed, it cannot be modified or canceled.

Changes & cancellations

<h4 id="isPasted">Yes, you sure can! You can shop for them on leanfit.ca in denominations of $25, $50, $75, $100.</h4><h4 id="gift-cards-are-delivered-by-email-and-contain-instructions-to-redeem-them-at-checkout-our-gift-cards-have-no-additional-processing-fees">Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.</h4><h4 id="gift-cards-are-not-valid-to-be-exchanged-for-cash-or-credit-refunds">Gift cards are not valid to be exchanged for cash or credit refunds.</h4>&#xA0;

Am I able to purchase an online gift card?

We truly appreciate when our customers take the time to leave us a 5 star review! It's always rewarding to hear that you are loving the product. We value your feedback and are delighted to welcome you to the LEANFIT community. Thank you for allowing

We truly appreciate when our customers take the time to leave us a 5 star review! It&apos;s always rewarding to hear that you are loving the product. We value your feedback and are delighted to welcome you to the LEANFIT community. Thank you for allowing us to be part of your journey and for sharing your positive experiances with our products.You can leave a review directly on the product page, and you will also recieve an email follow up from us to leave your feedback.Keep your eyes peeled on your inbox for Reward Discounts from us for submitting your review!

How can I submit a review about my order?

Certain sizes and formulations of our products may only be available as a limited edition at certain retail locations. However, our goal is to have versions of our products available at all times that can be enjoyed when purchased directly from our o

Certain sizes and formulations of our products may only be available as a limited edition at certain retail locations. However, our goal is to have versions of our products available at all times that can be enjoyed when purchased directly from our online store. We aim to please, so you&apos;re feedback is intregral to our product development team! Let us know what you&apos;re loving, and what you&apos;re not. We&apos;re here to support Y-O-U. Additionally, exclusive offers and new product updates are available to our newsletter subscribers. Come join the LEANFIT crew for the inside scoop!

Can I purchase your products in different sizes or exclusively online?

We are working diligently to restock items, and you can subscribe to 'Back in Stock' updates for products on their unique product page. Our e-newsletter offers updates on new product availability, along with discounts, special offers & more!

We are working diligently to restock items, and you can subscribe to &apos;Back in Stock&apos; updates for products on their unique product page. Our e-newsletter offers updates on new product availability, along with discounts, special offers &amp; more!&#xA0;

When can I expect out-of-stock items to be replenished?

In case you receive a delivery notification but cannot locate your package, and the delivery image provided does not match your address, you should contact the shipping carrier (UPS) directly to open a claim for a lost or stolen package. They will in

In case you receive a delivery notification but cannot locate your package, and the delivery image provided does not match your address, you should contact the shipping carrier (UPS) directly to open a claim for a lost or stolen package. They will investigate the delivery and provide a resolution. You can submit a claim via the UPS website, on the tracking page of your order.

What steps should I take if my package was delivered to the wrong address?

Help with orders from different retailers

Can you help me with an order from a different retail/online store?Items purchased from other retailers, or resellers and not directly from leanfit.ca are not eligible for a return, refund, or exchange. Please reach out directly to the retail location/online store of purchase for assistance.&#xA0;&#xA0;I need help with my LEANFIT purchase from AmazonIf your order has arrived damaged, you are missing items, or you received the wrong item, Amazon Customer Service will rectify this for you. Please reach out to their service team directly for assistance.&#xA0; We are unable to facilitate refunds, exchanges, or returns for these orders.&#xA0; Amazon.ca/&#xA0;<a href="https://www.amazon.ca/stores/page/216F417D-CD67-4571-A04F-F8C9EEE97CF5?ingress=0&amp;visitId=d3f87d5c-c3ab-4c31-bbce-3cebeb6cc73f&amp;lp_slot=auto-sparkle-hsa-tetris&amp;store_ref=SB_A06867882844035HQ5YCL-A08635337T576MUEGDZX&amp;ref_=sbx_be_s_sparkle_lsi4d_ls" rel="noopener noreferrer" target="_blank">Amazon Customer Service</a>&#xA0;(Our Commitment To Your Satisfaction) Please reach out to us if we can help with anything else, such as product education. or product quality.&#xA0;&#xA0;&#xA0;&#xA0;

Other retailers

We do our very best to provide as much information in our Help Centre as possible! Before sending us an email, please take a look through our articles here. We have likely already answered your question! Need further assistance? Feel free to reach out to us!

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